Occupational Health Telemedicine Appointments
The Mount Sinai Selikoff Centers for Occupational Health are offering convenient telemedicine (telehealth) appointments to maximize the patient experience and efficiency for our patients.
If you would like to request a telehealth visit, please email occmed@mountsinai.org or call us at 888-702-0630.
WTC Occupational Health Center
If you are a member, click here for more information about telemedicine visits.
Frequently Asked Questions about Telemedicine
What is telemedicine?
Telemedicine, or telehealth, is the use of electronic technology to connect patients with healthcare providers through video meetings or phone calls. Patients can speak with their medical providers during appointments without leaving their homes.
What does the telemedicine visit include?
You may speak with a medical provider and a workers’ compensation coordinator. The medical provider will complete a medical history and address any health concerns you may have.
What is not included in the telemedicine visit?
We are not able to complete a full physical exam using telehealth. You will be able to schedule the rest of your visit in our offices.
What is the best way to schedule my telemedicine appointment?
As always, you can reach us at 1-888-702-0630. Please leave a message with your first and last name and the best phone number to reach you, we will get back to you as soon as possible. You can also reach your medical provider for any non-urgent matters through MyChart or via email, at occmed@mountsinai.org.
What kind of phone, tablet, or computer setup is required, and is it secure?
Telemedicine services are available through cell phones, computers, and tablets (like iPads). When making your appointment, we will provide instructions for setting up your visit. These telephonic and video systems ensure that you have privacy to discuss your health with the provider. No one will be in the room with the medical provider or listening on the line.
MyChart telemedicine appointments can be performed using the MyChart app (found in the Google Play store or iTunes) on any Android, iOS phone, or tablet released in the last few years.
Once you have scheduled an appointment, visit our MyChart webpage to find instructions entailing how to download and use the app MyChart for your video visit, and what to do in preparation of your video visit.
How should I prepare for the visit?
We suggest that you find a space in your household where you can comfortably speak with your provider. Please make sure that your device (phone, tablet, or computer) is fully charged and you have a good Wi-Fi connection or cellular coverage. Please have a list of your current medications available during the call.
Once you have scheduled an appointment, visit our MyChart webpage to find instructions entailing how to download and use the app MyChart for your video visit, and what to do in preparation of your video visit.
Are interpreters available?
Yes. Our interpreters are available to assist you and support you during your visit. We will arrange for them to be on the line with you.
What is MyChart?
MyChart is a free online Mount Sinai platform that enables patients to securely access their medical information using the internet. MyChart can be used via a desktop or an app that can be downloaded on your iphone, android or tablet, released in the past few years. MyChart can be used to request prescription renewals and communicate with your medical care team. If you don’t have a My Chart account, we strongly encourage you to take a few minutes to sign up today. Click here to sign up and view this online video tutorial for tips on setting up MyChart. To learn more, view Mount Sinai’s list of frequently asked questions here.