Visiting Mount Sinai

Mount Sinai welcomes your visit. Please help us ensure a healthy and safe environment for all of our patients, visitors, and staff. We will continue to review and update our visitor policy, so please check back here before coming to visit your loved one. We appreciate your cooperation.

Mount Sinai Health System Visitor Policy

We ask that all visitors please follow the policy below.

Visitor Information:

Wearing a face mask at Mount Sinai Health System facilities is currently optional except if you are visiting the Neonatal Intensive Care Unit (NICU) where you must wear a mask at all times. In addition, you must wear a mask if you have recently had COVID-19, have cold or flu symptoms, or if you have had a known COVID-19 exposure in the last 10 days. Masks are available for your use at our entrances and nurses’ station.
Our staff will wear a mask upon request
Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
Visitors must stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors are not allowed during procedures, aerosol-generating treatments, or in the recovery room.

Locations and Hours:

The Mount Sinai Hospital: 9 am to 9 pm. Two adult visitors are allowed at the bedside. Visitors are interchangeable daily.
- Obstetrics and Pediatrics:
  - Labor and Delivery: Two healthy support persons (including a doula if applicable) are allowed to be with obstetric patients (pregnant patients)
  - Postpartum: Two healthy support persons during visitation hours: 9 am to 9 pm. One healthy adult can remain with the patient overnight. Siblings under the age of 18 (up to 3 siblings) may visit accompanied by an adult for a maximum of two hours per day.
  - Pediatrics: Two visitors 12 years or older are allowed at the bedside during hospital visiting hours. Visitors 12-17 years old must be accompanied by an adult. One adult visitor (>18 years and/or legal guardian) may be at the patient’s bedside 24 hours a day, including sleeping overnight, in all pediatric units except the NICU. Two adult visitors (>18 years and/or legal guardian) may accompany a child to the pre-procedure area, and one of them may be in the recovery room with a pediatric patient.
  - Neonatal Intensive Care Unit (NICU): Each NICU baby can have up to six approved visitors. Only two of these approved visitors may be at the bedside with the baby at a given time.
    - Two banded caregivers: Able to visit throughout the day except for change of shift hours (7:00 am to 7:30 am and 7:00 am to 7:30 pm).
    - Up to four additional pre-identified visitors can visit during hospital visitation hours (9 am to 9 pm). These visitors must be 18 years or older.
    - Sibling visitation for children 2-17 years of age is coordinated through the NICU child-life program
Mount Sinai Morningside: 9 am to 9 pm. Only two people are allowed at the bedside at a time. No limit on the number of visitors per patient per day.
Mount Sinai West:
- Adult Inpatient
  - Visiting hours are 9 am to 9 pm. Visitors under the age of 18 must be accompanied by an adult.
  - Two visitors are allowed at the bedside at a time. There is no limit on the number of visitors per day.
- Obstetrics and Pediatrics
  - Labor & Delivery: Two healthy support persons, 12 years of age or older (including a doula, if applicable).
  - Postpartum: Two healthy support persons during visiting hours. Siblings under the age of 18 (up to 3 siblings) may visit accompanied by an adult for a maximum of two hours per day. One healthy adult can remain with the patient overnight.
  - Neonatal Intensive Care Unit (NICU): Each baby can have up to six approved visitors. Only two of these approved visitors may be at the bedside with the baby at the same time.
    - Two banded visitors: Able to visit throughout the day except for change of shift hours of 6:30 am to 7:30 am and 6:30 to 7:30 pm.
    - Four additional pre-identified visitors can visit during hospital visitation hours of 9 am to 9 pm. They must be over 12 years old and accompanied by an adult if younger than 18.
- Psychiatry: Visits must be pre-scheduled by contacting patient’s social worker. Visiting hours occur between 2 pm to 3 pm and 6 pm to 7:30 pm
Mount Sinai Beth Israel: 9 am to 9 pm. For adult patients, two adult visitors are permitted at the bedside at a time. Visitors are interchangeable daily.
Behavioral Health visitation hours: 2 pm to 4 pm and 6 pm to 7 pm. For adult patients, two adult visitors are permitted daily but only one at a time.
Mount Sinai Queens: 10 am to 6 pm. Two adult visitors are permitted daily but only one at a time.
Mount Sinai Brooklyn: 10 am to 8 pm. Two adult visitors are allowed at the bedside at a time. Visitors are interchangeable daily.
New York Eye and Ear Infirmary of Mount Sinai: 9 am to 9 pm. For adult patients, two adult visitors are permitted at the bedside at a time. Visitors are interchangeable daily.
Mount Sinai South Nassau: 12 pm to 8 pm. Two adult visitors are permitted daily but only one at a time.
Postpartum visitation hours: 10 am to 6 pm, please see the full Maternity Visitor Policy.
Emergency Department: One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety.
Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), patients with intellectual and/or developmental disabilities and/or cognitive impairments, labor and delivery, pediatrics, and/or at the discretion of hospital leadership.
Patients, family members and/or visitors are not permitted to take images and sound recordings of any patients, family members, visitors, or staff without consent from the individual.
The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
Visitors who do not comply with all of the above requirements will be asked to leave.

MSHS Ambulatory Visitor Policy
Mount Sinai welcomes visitors to our outpatient practices; however, our visitor policy will be limited to ensure safety within the practices. We thank you for your cooperation and understanding.

One visitor will be allowed per patient
Pediatric patients may be accompanied by two adult caregivers
Visitors must be 18 years of age or older
Visitors must wear a proper face covering in certain areas, including cancer and transplant practices. A mask will be provided if needed. Mask usage is encouraged, but optional, in other areas.
Visitors who have symptoms of COVID-19 or another contagious illness, has been diagnosed with COVID-19 in the previous 10 days, or has been in close contact with someone diagnosed with COVID-19 over the past 10 days will not be allowed into an ambulatory practice.

Please note the visitor policy may be adjusted to ensure the safety of staff, patients, and visitors. There may be times when visitors are limited. Patients should check with their providers before their appointments.

Requirements for Procedural Waiting Rooms
Each patient is allowed one visitor/escort/support person to stay with the patient until the patient is brought in for their procedure and to visit with the patient for a brief time in the recovery area when it is safe to do so.

Limited exceptions for pediatrics, childbirth, end-of-life situations, organ retrievals, and patients with intellectual, developmental, or other cognitive disabilities are allowed. Nursing administration is available to assist our clinical, security, and screening teams in managing requests for exceptions.

This policy applies to the following hospitals:

The Mount Sinai Hospital
Mount Sinai Beth Israel
Mount Sinai Brooklyn
Mount Sinai Morningside
Mount Sinai Queens
Mount Sinai South Nassau
Mount Sinai West
New York Eye and Ear Infirmary of Mount Sinai

UPDATED 8/15/2023