Patient representatives work with our patients and their families to address any issues they may have — problems, complaints, or concerns about their health care or with our services — that other staff are unable to resolve.

How to Reach a Patient Representative

Patient representatives are on call Monday to Friday, from 9 am to 5 pm. They can be reached at 212-523-3700.

At other times, please call 212-523-4000 and ask for the nursing administrator.

Non Discrimination Statement

Consistent with federal, state and city law, it is the policy of the Mount Sinai Health System that the hospitals, ancillary areas, medical practices, and the Icahn School of Medicine will not tolerate hateful, discriminatory, racist, bigoted or abusive speech or behavior of any kind on the basis of age, color, disability, gender, gender identity, immigration status, marital or partnership status, military service, national origin, pregnancy, race, religion/creed, sexual orientation or any other status protected by law.